Return Policy
We want you to love your Vault-Seven purchase. If you're not completely satisfied, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags attached.
Non-Returnable Items
- Final sale items
- Items marked as non-returnable at the time of purchase
How to Start a Return
To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at [your email].
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
Contact Us
If you have any questions about our return policy, please reach out through our Contact page.